As anyone working in secondary education knows, staff at every level have to deal with many different types of people and have a wide range of relationships to manage. The difficulty can be in knowing how to manage so many different needs, demands and expectations. What can be most challenging and stressful is managing a particularly difficult relationship.
How can we do this successfully? We are of course, all human. We all have days and times in life when things seem more challenging and it is important to remember that.
Conflict can result from a number of behaviours including unbalanced teamwork, disagreements over how to deal with particular students, and a lack of support maybe from managers or co-workers – and even self-doubt which can sometimes lead to defensiveness. In the pressured environments of schools, these feelings and behaviours are likely to be magnified.
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