Best Practice

Eight tips for better conversations at work

What if you could boost the morale of staff, make your team feel more valued, strengthen relationships, and increase effectiveness without any impact on staff workload and at zero cost? Helen Webb explains how to have better conversations


The following are some simple tips that any member of staff can adopt to have “better conversations” and consequently improve wellbeing, strengthen relationships, and increase effectiveness at work.

While there are situations such as in line management meetings, appraisals, or during mentoring or coaching sessions that these skills are invaluable, they can be applied to every kind of conversation.

Every member of staff in school has the capability and responsibility to communicate well, not only to improve the working lives of themselves and their colleagues, but also for our students as they will ultimately learn from the behaviours and habits that we role-model to them. Here are eight practical tips.

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